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ORDER'S SHIPMENT

We make the shipment of your order to Portugal, to the Portuguese islands (Azores and Madeira), to Europe and Brazil.
If you realize that your country is not part of the existing options, please contact us at our Customer Service, leaving a message.

The shipping fee is calculated based on the package’s weight and the delivery destination.

In orders equal or superior to € 80, the shipping to Portugal, Azores and Madeira is free.

In some countries outside Europe, there is the possibility of your order to be delayed at customs and be taxed for it. These charges are of the client’s responsibility.

Upon receipt, the shipment of your order will be made through CTT Express mail, within a maximum of 48 hours, in the case of Portugal, Azores and Madeira. For Europe and Brazil, the delivery will be made in between 3 to 5 days. The orders placed until 4 p.m. will be shipped in the same day.

Maciel & Ferreira, Lda. shall not be responsible for any delivery delay, in case of this being the responsibility of CTT Express mail or due to a labor strike.

If you want, you can pick your order at our facilities in Avenida da Boavista, n º 965 - Porto or at Avenida Dr. Leonardo Coimbra, Edificio Cristal r / c - Felgueiras. This way you will not be charged.


If CTT Express mail cannot delivery your order, a Delivery Notice will be left at your mailbox and the order will be placed at the recipient address nearest post office.
In Portugal, Azores and Madeira, the order will be available for picking for 10 business days.
For Europe and Brazil, the same happens for the period of 3 business days.